Shipping Policy
Auralume ships to addresses within the United Kingdom only. All prices and delivery charges are shown in GBP (£).
Order processing
Orders are processed within 1–2 business days (Mon–Fri, excluding UK bank holidays). You'll receive a confirmation email with tracking once dispatched.
Delivery times & costs
- Standard UK delivery: 3–5 business days — [£X.XX, or free over £XX].
- Express UK delivery: 1–2 business days — [£X.XX].
Estimates begin from dispatch and aren't guaranteed. Remote areas may take longer.
Tracking, delays & lost parcels
Every order includes tracking. If your order hasn't arrived within 10 business days of dispatch, email tbslimane@gmail.com and we'll investigate with the carrier.